How will I access the Festival? 

A few days before the Festival is due to begin, you will be sent a link directing you to the Festival Community platform where we are hosting the event 

What time does the Festival start? 

The Festival starts at 10am BST on 22 April. 

How long will my access to the Festival last? 

You will have access to the Festival until 2 July 2021

What if I need an invoice for my employer to recover the costs? 

We will email you a receipt for the event so that you can claim the cost back. 

Can I pay on invoice? 

Payment on invoice is available for group bookings over £500. 

What if I cannot watch all the sessions live? 

Do not worry, all the sessions are recorded and can be watched on demand at your leisure.  

What about CPD/CPE points? 

You will receive a certificate of attendance at the end of June 2021. Our smart analytics will be able to track where you have been and what you have watched/read so we can give you an accurate CPD report.  

What if I cannot wait that long and need to submit my CPD/E before then? 

No problem. Simply email the events team ( and we can provide you with your most up-to-date log. 

Can I share my login details? 

For us to issue a certificate of attendance, you will need to register individually. 

Can I see who else is attending? 

Yes, you can, and we actively encourage you to seek out like-minded colleagues. There are several community chat rooms where you can network virtually. 

What if I do not want my name and details appearing in the Festival Directory? 

You can hide your profile on the Festival site by clicking on the Edit Profile tab. 

Can I watch on any device? 

The Festival is best accessed from a Desktop computer via Chrome. It is also possible to view by downloading the Big Marker app from the app store to watch the live sessions if you are not able to access a desktop computer or chrome.